We have nothing but praise regarding our realtor, Mark Griswold! My husband and I were interested in relocating to an area closer to our daughter. We were unfamiliar with where to look. We did know that we wanted to downsize from a 2 story,3/4-acre home to a smaller rambler. Mark Griswold was very professional, personable, and knowledgeable. Once he knew our parameters, he diligently researched homes within our requirements. Communication was frequent and he never hesitated on taking us to many listings of homes for sale until we found one to our satisfaction. He was supportive of us for several months after our home closed but before we could move in. You will not get better service than with Mark Griswold of Best Choice Realty/Refuge Properties!
Robert & Natalie, Rathdrum
Mark is spectacular. Ethical, informed, and hard working on our behalf. Everything you hope you have in a realtor. I give my highest recommendation.
Carl & Michelle, Ellensburg
I had a great experience working with Mark. I would recommend him to anyone who is looking for a home!
Russell, Spokane Valley
We called Mark off of a listing when we first came out here in June 2022. We looked at several houses because we kept having needs that were changing. Four trips up here later we finally found the place we liked. The experience was excellent. Zero issues. Mark was always responsive, answering all the questions. Everyone should wish for a Realtor like Mark.
Max & Angela, Spokane Valley
He was quick, efficient and extremely knowledgeable. The most important part of Mark’s sales approach is he never pressured us. Took us to some questionable homes I wanted to see. Guided us when he saw a potential issue…aka the cat house! He knows which one that is. We really enjoyed working with Mark and found him the perfect realtor for us.
Merlon & Mary Ellen, Post Falls
Great help in finding the home we love and getting the price we needed! Mark listens to know what you are looking for and works hard to help you find it!
Kevin & Sherry, Post Falls
We originally planned to start our search for the right home in Northern Idaho proceeding down south, and working our way east. However, upon meeting Mark at a home we were interested in, we learned that he and his family had recently moved here and that we shared common values. We formed a great relationship with Mark, and based on our feedback, he took us to a variety of homes over a three day span until we found the perfect place to call our own. Mark was instrumental in making Northern Idaho our home. Finally, it has been eighteen months since we’ve purchased our home in Post Falls, and we are more than happy!
James & Pam, Post Falls
Mark Griswold is truly the best real estate agent ever. We have already recommended him to our friends. At our first showing Mark gave us a copy of a book he wrote, The Incomplete Guide to Buying and Selling Your Home, which proved quite helpful during the entire process. I highly recommend it, along with his services. Mark’s customer service is impeccable. He really is there to help make the process easier. Mark showed us so many homes! Every time we called or texted to see a home he would schedule a viewing for the very next day and often times seeing five or more a day! Each time we viewed a home, if we had any questions Mark couldn’t answer, he would text or call the listing agent and have an answer for us before we left the premises. This was so helpful and sealed our commitment to working with him. Upon finding the home we wanted, Mark took the time to call and schedule several vendors for pricing on services needed. We had quotes from vendors in just a couple of days! This was above and beyond anything we expected. This service he provided certainly helped us to make a quicker decision about the purchase and expedited the work needed after our move. Mark always treated us as though we were his most important client. I think that’s because Mark really does believe all his clients are his most important client. Thank you Mark for helping us find our new home. We really appreciated everything you did on our behalf. Thank you for introducing us to your sweet family, We are looking forward to our new found friendship. God bless.
Mary & John, Post Falls
I honestly can’t imagine a better agent to represent me during this purchase. Mark has invested so much time and effort to make sure the transaction went smoothly along with helping me arrange and set up appliances in the house as delivery services messed up my orders. Mark is amazing and super responsive to his clients. Thank you, Mark, for everything you did and continue doing on my behalf.
Yana, Coeur d’Alene
Mark was great! Very responsive and helpful. He never once complained about our wanting to see a ton of houses in a day. We had complicated loan issues and Mark worked with us and our lender to make the process as easy as possible. Highly recommend!
Jeff & Glorie, Post Falls
Thank you for all your help! In 2021 I started shopping for a home during one of the worst buyer’s markets in recent history. While looking for a realtor that could guide me through my first home purchase, I knew the journey was going to require patient persistence. I’m so grateful for my wonderful team that worked with me closely to secure me a home that met my needs and wants. Regardless of the time or day, someone was always ready to help me with all aspects of the buying process. This team goes above and beyond everything I could have asked for.
Annelisa, Hayden
Mark and Wendy and their team at the Lister Group did a fantastic job in helping me with the purchase of a new home and the sale of my previous home. Throughout both transactions, they were in constant communication, letting me know what the next steps would be. With the purchase of my new home, Mark successfully negotiated a back-up offer so that when the original purchasers backed out, I was first in line. I never would have purchased my dream home if it was not for Mark’s guidance and persistence. And with the sale of my previous home, they did an even more impressive job, coordinating with contractors to get the home ready to list, marketing it to the surrounding neighborhood and beyond, and bringing in their own staging furniture to make the home really shine. As a result, I received a full priced offer the first weekend and closed in less than a month. The team went above and beyond what I ever expected a Realtor to do. I would not hesitate to hire Mark, Wendy, and their team again.
Dan, Clyde Hill
Mark Griswold served as the listing agent for the sale of our home in Issaquah. My wife and I are very happy with the service that Mark provided. When going through our home prior to listing, Mark was very attentive to the condition of the home and made great recommendations regarding how to prepare the home for listing. We had some notions going into the process about things that needed to be done to make the home marketable. The recommendations that Mark made were less involved than what we had anticipated before we contracted with him. We were pleased with his recommendation that we do LESS than what we thought needed doing. During the process of getting the home ready for showing, Mark was very attentive to the process of cleaning the home, cleaning the yard, and staging the interior. Most importantly, Mark was very knowledgeable regarding the market situation in our neighborhood and worked with us so that we could understand the existing situation and arrive at a mutually agreeable listing price. Once the home was listed, Mark stayed on top of the situation. He attended the brokers’ open, and manned two open houses over the weekend. When multiple offers were in hand, based on the open house showings, Mark walked us diligently through the process which led to a successful offer acceptance and sale closure. The time of our listing, and the market in our neighborhood, made us very happy that Mark was able to correctly price the home, and successfully bring the sale to a conclusion. I would definitely recommend Mark as an agent that will give great customer service to his clients.
Tim & Karen, Issaquah
Mark listed our condo for a little less than $1.5 million. It sold in two days and the contract was signed in three. It was a very quick sale at well over asking, which was the best part, but the amazing part was that, while we were listing it, Mark told us we were likely to get $100,000 more than what we had already decided to list our home for and it turned out we got $110,000, so he was pretty darn accurate. He was less than 1% off on his market analysis, which was amazing. He’s a great person to work with, pleasant demeanor, and very professional, very helpful, and knows his stuff. We recommend Mark highly.
Jim & Leslie, Kirkland
Thank you so much, Julie and Mark! I contacted you out of the blue after being referred by a friend. I had a complicated personal situation and a short time frame to purchase a new home of my own. Your combined experience, insight, and talent got the job done! You both thoroughly explained my options and always put my needs first throughout the process. What a blessing it was to have you both on my side!
Val, Kirkland
Mark helped us sell our home in Kirkland. The sale process went really well. We were super happy with it. I think our first offer was within 24 hours, and we sold the home within a week for almost 10% over the asking price. We were very happy and it really made the process of moving on to the next step [of looking for a new home] even better. If anyone out there is looking for a real estate agent who really knows the pressures you’re under in a really hot market and how to sell your home for the right price and negotiate when you have a bidding war (which we had) and someone who has expertise in that area, it really helps you because it’s a stressful time and you need someone behind you to help you through that. I highly recommend Mark Griswold for any real estate transaction.
Max, Kirkland
My husband and I used Mark as an agent in purchasing a new home and it was a great experience. Although I was super excited to look for a home, it got a little nerve-racking with the market being as hot as it was and a lot of the homes we would look at were coming off the market faster than we could even get to go see them but Mark did a great job of keeping us informed all the time, making sure we saw all the homes that were coming on the market every day. He was always keeping us informed. He was always available anytime we needed him and he made the process a lot easier and smooth for us. We were in a situation where we had to sell our home in order to purchase another one so as soon as our home sold, time was of the essence and Mark really understood that and made sure that he was really clued in on all the things we really wanted in our new home and what we were looking for and made sure we were only seeing homes that fit our criteria and kept the process smooth, expedited quickly, and again, was always available at any time. So I would highly recommend Mark to anybody who is looking to purchase a new home. Even if you are not sure what you are looking for or just need help, Mark is just a great resource as well as a great real estate agent.
